Privacy Policy
Welcome to MLP Beauty Clinic ! We are committed to providing you with high-quality aesthetic treatments in a safe and professional environment. Please take a moment to familiarize yourself with our policies.
At MLP Beauty Clinic, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in the United Kingdom. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or utilize our services.
1. Information We Collect
We may collect personal information from you when you:
- Make a reservation
- Provide feedback or inquiries
- Subscribe to our newsletter
The types of information we may collect include:
- Name
- Email address
- Phone number
- Payment information (for deposits)
2. How We Use Your Information
We use your information for the following purposes:
- To process your reservations and payments
- To communicate with you regarding your appointments
- To send you updates, promotions, and beauty tips
3. Legal Basis for Processing Personal Data
We will process your personal data based on the following legal grounds:
- Consent: You have consented to the processing of your personal data for one or more specific purposes.
- Contract: Processing is necessary for the performance of a contract to which you are a party (e.g., making a reservation).
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
4. Reservation and Deposit Policy
To secure your appointment at MLP Beauty Clinic, a prior reservation is required along with a deposit.
- If you need to cancel your appointment, please do so at least 24 hours in advance. We understand that life can be unpredictable, and we strive to accommodate our clients as best as we can.
- Cancellation Policy: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours prior will result in the forfeiture of your deposit.
- Please note that if your appointment involves ordering a product specifically for you, the deposit is non-refundable. However, you may reschedule your appointment for another date.
Thank you for your understanding and cooperation! We look forward to seeing you at MLP Beauty Clinic.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate data.
- Right to Erasure: You can request deletion of your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request restriction of processing your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
8. Appointment Booking: To ensure a seamless experience, we recommend scheduling your appointments in advance. A deposit is required to secure your booking.
9. Cancellation Policy: We understand that life can be unpredictable. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours prior will result in the forfeiture of your deposit.
10. Late Arrivals: If you arrive late for your appointment, we will do our best to accommodate you. However, please note that your treatment time may be shortened to avoid delays for other clients.
11. Health and Safety: Your health and safety are our top priorities. Please inform us of any medical conditions, allergies, or medications you are currently taking during your consultation.
12. Consent and Consultation: All treatments will begin with a thorough consultation to determine your needs and expectations. A consent form will be required prior to any procedure.
13. Payment Policy: We accept various payment methods, including cash, and other electronic payments. Full payment is required at the time of service unless otherwise agreed upon.
14. Results and Expectations: While we strive to achieve optimal results, individual outcomes may vary. Our team will provide you with realistic expectations regarding your treatments.
15. Feedback: Your opinion matters to us! We welcome your feedback to improve our services. Please feel free to share your thoughts with our team.
Thank you for choosing MLP Beauty Clinic for your aesthetic needs. We look forward to helping you achieve your beauty goals!
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
17. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
MLP Beauty Clinic
By using our website and services, you consent to the terms of this Privacy Policy.